Making Friends with Chaos

Working with a lot of data analysts lately and seeing athletes redefine what’s possible has gotten me thinking about data, chaos and performance.

The Numbers Underneath

Some pursuits have a luxurious stream of data. Running an online business? The data feedback can be instant. Building a world class race car? The metrics are built into the car’s design for a constant flow of readings.

Some pursuits are numbingly consistent. Accounting data entry doesn’t often offer variation in performance or opportunities for peak performance.

But in most of our life, the data is more spare and varied, and our observations are often flawed.

The human brain tends to emphasize the negative. It can take several positives to equal the impact of one negative. Numbers can help us stay connected to reality.

Putting Numbers to Work

No matter how much data we have, the key is how we use it. In fact, we can separate ourselves from the vast majority of others by just paying attention to what’s working, noticing patterns, approaching improvement with intention.

Doing this gives us access to improvement and performing at the biggest moments. The book and film Moneyball were about this.

Four Patterns of Performance

Visualizing data can help unlock opportunities. If we had a set of a data points – like for instance competition statistics – we could see a more objective view of our performance than our brain will ever give us.

For instance, if we’re not approaching things intentionally, a year-long graph of our good, average and worst performances might look like this:

Messy Rut

Across our purple year, we have some peak moments but we are really inconsistent. It’s just as likely that we will have a lifetime best on any given day as an all-time low, and we are not improving over the course of the year

Let’s call this the messy rut. If we care about performance, we’re probably frustrated with these results.

Then there’s this graph:

In this gray year, we have fewer lows but also fewer highs. We’re consistent, but consistently average, and we’re not improving. If we care about getting better, this year might feel worse than a messy rut. This might be called stagnant mastery.

And yet it’s probably a better launching point. This graph shows mastery of this level. We don’t know what the ceiling of our skill is, but we’ve established a solid floor to our performances. We just don’t have horribly bad days.

And that’s not going to get us to the top. What we need is something different. Maybe it’s this:

Courageous Improvement

In our red year, we’re getting better. Average performances at the beginning of the year become our poor performances just a few months later. And the path is chaotic.

This is what it means to risk being great.

We’ve made our plan for improvement. We’re doing the work. And we’re putting ourselves out there. We’re getting some wins, but we know it’s going to come with some fails too.

The fails are part of the plan. We’re improving our results so that our target finish happens more often, whether that is making the cut, placing in the top 10 or winning. We are putting ourselves in the mix more often.

Let’s call this courageous improvement.

And then there is the blue year:


This graph looks great. No big fails, a steady feeling of things getting better. Near constant positive feedback. Sign me up!

Let’s wake up from that dream. Blue years are mostly fantasy, and fantasy isn’t all it’s cracked up to be.

While a blue year might feel good, let’s take a closer look. If we’re competing against someone in a red year, we’re losing to them often. They are often putting up transcendent performances. We are top performers, grinding out good results and putting distance between those in ruts or stagnation, but we’re unlikely to win many year-end awards.

It’s not all bad. We are improving. We’re working as intentionally as someone in a red year. We’re logging wins, but probably winning means too much to us. Short-term results are clouding our vision of what our true potential is.

Let’s call this safe improvement.

We’re really talking about learning curves here. Are you even on a learning curve? If so, what kind are you choosing to be on?

You Can’t Win Them All

Not all our results SHOULD be first place. If so, we may be stagnating. This is how champions get dethroned. They scrap and battle to get to the top, then stop fighting as hard.

Even though variation in performance can be tough to stomach, that chaos can be a helpful sign that you’re taking risks toward breakthroughs.

Acclimatize

When climbers take on the highest mountains in the world, they don’t get to just arrive and make a push to the top. The air is too thin. Their bodies haven’t yet adjusted to extreme altitudes. They have to make small journeys to intermediate altitudes to build the ability to summit in deadly thin air.

It’s like that with extreme performance too. As we expand our capacity upward, we may have spikes of achievement, but we’re not quite ready to do it often. We have to acclimatize to that level of performance so it becomes more normal and sustainable.

This is where the blue graph becomes more real. Instead of being a year of constant improvement without disappointment, the blue graph often is a short period of consolidation when inconsistent new skills become fully part of our arsenal.

Higher Than The Summit

Here’s the trap – and the opportunity for greatness. If we stay in a mode of acclimatizing too long, we risk hitting a performance plateau. The blue graph fades into the gray graph or worse, the purple graph.

When we focus on getting used to doing incredible things, we might forget to imagine and reach for the next level of incredible things are. We might miss the higher summits we can aspire to.

We need chaos for the higher summits.

An ideal path navigates this tension between breakthroughs and normalizing what was previously impossible. Stay in breakthrough mode too long and you don’t gain the mastery needed to reach much higher. Stay in consistency mode too long and things get stale or worse, move backward.

The Off Season

The off season is used as a playground to explore this tension. Commit to red territory when there is more time for exploration and risk, then gain enough command of new skills to return to gray (stagnant mastery) or even better blue (safe improvement) by the beginning of the next season.

A Life Cycle of Chaos

In real life these graphs are not as clean. They transition from one to another. When we’re starting out, we have that beautiful and crazy upward trend of courageous improvement. Our passion for learning takes us quickly higher and higher, but our performance is hit or miss.

For most people, the graph turns into a messy rut when they plateau without intentional strategies for improvement.

This S-curve pattern is well-documented, especially in business.

To reach our potential, we want something more than a single S-curve. We want to go higher and higher. We do that by linking S-curves together.

As soon as we sense we are leveling off, we call on our old friend chaos again, trigger the next curve and give ourselves the chance at greatness.

Deepak Chopra and the Meaning of Life

Your consciousness constructs the expansion of facts

I’m a dreamer and a skeptic. As a teenager, I remember being fascinated by the Amway promotional materials given to my parents, dreaming (like so many MLM victims) of the good life, then sitting at my desk and doing the math. When I walked to the living room and shared my findings during the pitch to my parents, the Amway visitors were not pleased at all.

My skepticism continues around gurus, the fortunate few who have built lucrative businesses around their products and ideas. Deepak Chopra is a big one, and my impression was always that his teachings were hollow.

Imagine my thrill when I stumbled on Wisdom of Chopra, a website that generates Chopra-esque quotes. They sound like science, sounds like sage wisdom, but do the words actually mean anything?

The Role of Skepticism

Inspirational words are intended to help us dream, but wistful dreaming can lead to trouble.

Skeptics have a bad reputation. They are the Debbie Downers in our lives. The stubborn naysayers. That’s not all skepticism is.

Skepticism helps us sift the good from the bad. It helps us test hypotheses, to really unearth what works. And in the case of gurus, it helps us avoid expensive folly.

Let’s sift through some of the gems and folly from the quote generator:

Innocence is the womb of dimensionless success
It certainly is a womb of success for those who prey on innocence. And yet, while we have our guard up for the charlatans of the world, it becomes ever more important to retain innocence and wonder and creativity and love.

Your heart experiences positive experiences
I certainly hope so. Both my anatomical heart and my metaphorical heart thirst for the positive.

Making tea expresses visible creativity
Tea anyone? I can imagine a guru rolling out a bespoke line of teas using quotes like this. If you’re not drinking enough of it, you won’t ever reach your creative potential.

Information is the path to the progressive expansion of truth
Um, as long as that information is not corrupted. There are too many sheep following dangerous leaders. Folks whose brains have been infected with false facts often peddled by the right wing. We need more skepticism around sources of information.

The secret of the universe exists as exponential positivity
All I imagine when I read this is alarm bells ringing louder and louder as a nuclear power plant melts down. Or someone stubbornly insisting on “looking on the bright side” in the midst of his life falling into tragedy. It’s not just positivity, it’s exponential!

I’m more into insightful positivity than exponential, thank you very much. I’ll take empathetic mourning in the service of healing over the nuclear meltdown positivity, please.

Unleash the Dreamer

What do fake Chopra quotes have to do with peak performance and taking on ambitious goals?

Everything.

For all but the most privileged, life is about overcoming setbacks. Our mental game is what keeps us moving forward. We become powerful by being able to transform the weird into something useful or even inspirational.

We’ve all seen the inspirational photos and quotes that champion athletes put on their walls leading up to big competitions. In the end, though, the inspiration is not in the words but with us. We give the words power, and the power changes with each reader of the words.

One of the reasons we partner with coaches is that they help us find the words and keep us connected to what inspires us. They remind us that we are greater than we believe. They hold us accountable to our words. They strengthen our skill at getting through discomfort in order to generate velocity toward what matters.

Therefore…Your desire is reborn in visible potentiality

Skeptics have a bad reputation because we perceive them as being only skeptical. We imagine them having no capacity to dream. As we navigate a tough and often brutal world, it’s important to stay connected to inspiration.

Words mean things. And we can create meaning out of anything we encounter, including words. So while these fake quotes might be funny or scary or even insipid on their surface, they also offer an opportunity to interpret them for our own purposes. My cynical takes on the fake quotes could have been inspirational instead.

Maybe “making tea unfolds through nonlocal actions” has nothing to do with tea for you. Maybe it shakes you out of dwelling on neighborhood gossip and reconnects you to a larger purpose.

Maybe “greatness illuminates the flow of happiness” is not about traditional ideas of happiness or greatness but simply finding a way to happily go grocery shopping and get the laundry done

What if “nature is inside the light of fulfillment” has no other meaning than reminding you that there’s a park nearby and it might be nice to take a silent walk on a cold winter night, or feel leaves ruffling past your feet as you walk, or hear birds chirping as spring unfolds?

We get to use words as we please. We get to be fueled by a word or phrase even if no one else understands it.

We get to remake each moment, transform the tough ones to our purposes. We’re not always as skilled as we’d like, and sometimes it feels like an impossible goal. But, the possibility is there, even if it is to chuckle at some fake Chopra quotes during a rough day at the office.

Don’t take it from me. Be discerning and intelligent. Be blindly loyal to no one. With healthy skepticism AND an openness to imagination and dreaming. And, just as I share a bit of myself here in the hopes that you will be skeptically inspired, please share a bit of yourself with those around you.

Why Practice is Essential for Mindset Training

What’s the one thing people fail at around mindset training? PRACTICE

 

A software engineer doesn’t take on an innovative challenge without having learned and practiced the coding techniques she will use. She studies and becomes so comfortable with her available skills that she can invent around them under pressure.

 

A presenter doesn’t walk onto stage without rehearsing his speech. He becomes so versed in the content that he can relax and weave a compelling tale.

 

An athlete doesn’t enter a competition without refining her skills and planning the way she’ll take on her opponent.

 

So why are we surprised when our unpracticed mindset breaks down at critical moments?

 

The Difference Between Attention and Mastery

 

Paying attention to mindset is an important step. It means you are moving beyond pure physical technique and upping your game.

 

To get to an elite level, however, it is critical to master mindset with as much rigor and intensity as you mastered all the other skills.

 

But how can I master mindset when it’s only needed at crunch time?

 

How did you master the idea of solving a seemingly unsolvable problem? How did you master the idea of summoning a commanding voice during a speech? How did you master scoring a goal?

 

You practiced.

 

It wasn’t minutes before your project needed to be delivered. It wasn’t live on TV in front of millions of people. It wasn’t in the finals of the world championships. You mastered the skills you needed in spite of it not being the critical moment.

 

You rehearsed, and sometimes you even created games to up the stakes. “If I make this catch, we win the world championships.”

 

Mindset training is the same. A winning mindset is not just going to appear at the perfect moment. It needs to be trained. It needs practice.

 

It needs learning about what works.

 

It needs failure, to understand how to recover quickly.

 

It needs variety, in order to know how to click into it wherever you are.

 

When I work with athletes and leaders on mindset training, practice is an integral component. Motivators and frameworks and visualization and even a robust support network have limited power unless we do the work.

 

Without practice, mindset is a just a nice idea, an untrained muscle.

 

It’s (Not) So Easy

 

What about those people for whom winning mindset is natural? They are far from their potential winning mindset. They are fortunate that it comes easy, and settling for easy is dangerous. They may continue to be fortunate, but just wait. Inevitably, any top performer hits a plateau or a dip. New competition emerges, performing at a higher level. Or their thoughts start getting in the way of their own performance. By settling, the natural gave up the opportunity to be nimble. They don’t know how to discover their next gear yet.

 

Don’t settle, however easy it comes to you. Do the work.

 

I Am the Foraged Mushrooms

I am the foraged mushrooms. A friend of mine described his recent state of mind with these words. This wonderful image describes one element of himself, one ingredient of a gourmet dish. He could have told me hours of stories about his last few weeks and it would not have provided as much information as those five words.

Photo: Pixabay

We get caught in stories and details. Unnecessary details. An inconsequential moment can spoil my day if I allow my brain to spin it out of control.

I am the foraged mushrooms. I am the raw, heavy cream. And, I am the minced garlic that goes into the slop that sits on the fancy steak.

Layers and layers of meaning in those metaphors. One layer is that they are all ingredients of a gourmet meal. The deeper layers are personal and less obvious. The interpretations of the metaphors are keys directing ourselves forward.

In high stakes performance situations, we can get caught in story.

This is all or nothing.

Why are they looking at me like I have no business on this stage?

I’ve crumbled so many times at moments like this.

What will people think of me if I fail?

This feels like one person against an army.

Without training our minds, those thoughts can unravel us. They can prevent others from seeing our true potential. They can strip the enjoyment from our favorite things in the world. And they can keep us from our goals.

So we train, in order to quiet the stories that sabotage us and replace them with more helpful messages. Or even complete stillness. The irony is that to find stillness, we need to wander through the clutter of our brain and its messy thought habits. We need to instill order so that when an unhelpful story arrives, it’s not a five foot high stack of 30 year old newspapers. It’s a little speck of dust, easily removed.

Photo by Digital Buggu

Metaphors like “I am the foraged mushrooms” can help us access stories and begin to take leadership in shaping them.

Our metaphors for ourselves will change day to day, as will what they reveal about us. Multiple metaphors can even be true at the same time. “I am the spacewalking astronaut” may describe me on the same day as “I am the undiscovered gigantic emerald“. The next day may be more of a “I am the Olympic big air skier” day.

It’s all good as long as we harness it. Create the metaphor. Reflect as deeply as possible on it (often best when facilitated by a coach). Then apply the learnings.

How are you feeling today? Foraged mushroom? Over ripe mango? Tasty cherry scone?

Achieving Vulnerability

Achieving vulnerability. Photo

Top performers can seem like freaks of nature, impervious to pressure, perpetually healthy and prepared for battle.

Invulnerable.

I believe it’s the opposite. Being vulnerable can be mistaken for a sign of weakness, but it can actually be one of our biggest strengths.

Don’t get me wrong, top performers are often freaks of nature. As humans, we vary in our mental and physical strengths, and outliers (freaks of nature) have a headstart. And I think one of the strengths of the truly legendary performers is their vulnerability. Specifically, self-knowledge of vulnerability.

Allowing Vulnerability

Western society puts on a brave face, pretending that emotions are a luxury and a barrier to accomplishment. While it’s possible to go quite far while denying human emotion, emotion and vulnerability are often the drivers of transcendent creations.

When we deny vulnerability, we are hiding a part of ourselves, fighting against it. Sometimes this is the part of us that makes the big leap. Sometimes it gives us access to performances levels we never imagined.

Justin Vernon spent a winter at a Wisconsin cabin in the wake of illness and the breakup of a relationship. Allowing his emotions into his music without filters, he created a critically-acclaimed album, launched the Grammy-winning act Bon Iver and redefined his musical reputation.

More recently, Phil Elverum wrote music as he mourned the loss of his wife. Through the quiet and heartbreaking and raw songs on “A Crow Looked at Me, we are side-by-side with Elverum as he meets each day without his late wife. The album has been called one of the best of 2017.

It’s not always about breakups and death. Triple jumper Christian Taylor was already the Olympic champion when he started having knee pain in 2013. Facing a potential career-ending knee condition, Taylor faced this vulnerability and did the impossible. He learned to jump with his other leg. Even more incredible, he exceeded his previous best jump and nearly broke the world record two years later at the world championships. A year later he won another Olympic title.

https://www.youtube.com/watch?v=9Os8H-zDLuE

By allowing vulnerability, these three – and so many others – have removed barriers to performance.

Let’s shed the baggage these words carry. It’s time to redefine emotion and vulnerability.

Emotion is a source of strength, and vulnerability is a key to breakthroughs.

Achieving Vulnerability

Top performers are focused on doing and performing and achieving. So how do we move from allowing vulnerability to integrating it into training toward the big moment?

Throughout their careers, they identify where they are vulnerable and address it. They practice the skill of distinguishing between what is under their control and what is not, and they work on what’s under their control.

They look at the strengths of their competitors and use them as inspiration to close the gap and even chart new territory.

Even if they are already the GOAT, they don’t convince themselves of their invulnerability. They assess their performance and envision what’s possible next. They anticipate vulnerability and address it before it impacts their results.

If they have weaknesses like performing under pressure, they don’t let that vulnerability fester. They experiment in order to find the methods that let them access peak performance at the highest stress moments.

And when they have setbacks like injury or a failed enterprise, they muster their courage and look deep into that vulnerability with the intention of emerging stronger than ever.

Passive vulnerability is not the champion mindset. It’s an invitation to be destroyed.

Active vulnerability – achieving vulnerability – is how innovators make their mark.

One last thought on vulnerability. It’s an essential ingredient in true success because it makes us human. We’ve all seen tunnel-visioned success stories who turn out to be uninteresting (at best) people. Vulnerability means we’re connected with who we are. Someone who has achieved vulnerability is more likely to be seen as a real person. And I think that’s a good thing.

Where are you vulnerable, and what are you going to do about it?